Skip to content

Billing

After you have set up an organization, you will be prompted to enter your billing information and sign up for a subscription before you can start using the CrabNebula Cloud.

You will be automatically redirected to the billing page if no payment details have been registered for your organization. Alternatively, navigate to Billing in the sidebar.

This page consists of the following sections:

Billing Details

Here you will have to enter your Billing Details first. Make sure to populate at least all mandatory fields before saving them by hitting Update.

If you need to change your billing details at a later point, you can do so at any time by clicking on Edit.

Payment Source

Only after you have entered your billing details, you can proceed to provide your payment source.

Currently it is only possible to pay for our services via credit card. We support the following card issuers:

  • Visa
  • Mastercard
  • American Express

Once you have entered your credit card details and hit Update, you might have to complete a 3-D Secure verification process depending on your card issuer to confirm your credit card.

Should you need to change your payment source, just select Edit next to the already existing card particulars.

Subscription

In the last step and after you have entered your payment source, you can proceed to subscribe to CrabNebula Cloud.

In order to subscribe, hit the green Subscribe button on the right. This will not subscribe you just yet, but will provide you with a preview of the subscription details including the total amount to be charged and the amount to be paid today.

After checking the subscription details, hit Confirm to subscribe to the selected plan.

You will now be displayed your subscription details including your plan, its status and the next billing date.

Cancel Subscription

If you are subscribed, you can cancel your subscription at any time by clicking on Cancel plan.

Should you want to resubscribe, you can do so at any time by clicking on Reactivate plan and your billing cycle will continue normally.

Invoices

At the bottom of the billing page, you will find a list of all your invoices including their date, ID, payment status and amount. You can download them as PDF by clicking on the button next to each invoice.