Billing & Pricing

On this page you can find information on how to manage your billing details, payment source, subscription and invoices on CrabNebula Cloud. Additionally, you can find details on our pricing and the trial period.

Trial Period

We offer a 2-week free trial allowing you to explore, load test and use the system to your heart’s content.

Until the trial period is over, you do not need to enter any payment details.

For more information on the trial period, please refer to the Pricing section.

Pricing

Details on the different subscription plans and a dynamic pricing calculator can be found on the CrabNebula website. If you have any questions or need a custom plan, please contact us.

Open-Source Plan

Should your project be open source, you can apply for an open source plan. Please contact us through the form on our Pricing page. by selecting Open-Source.

Trial

To fully test out CrabNebula Cloud we offer a 2-week free trial. The trial period starts as soon as you create your first organization. Should you choose to subscribe to a plan, you will be charged at the end of the trial period.

What is included in the trial?

Feature	Details
Cloud Functionality	Full access
DevTools Premium Access	100 seats
Downloads/Storage	10,000 downloads and 1 GB storage

What happens after the trial?

After the trial period is over, you will be asked to subscribe. If you do not subscribe, your organization will transfer to a read-only state. This means you will not be able to create new applications, releases and API keys. Additionally, the updater functionality will be disabled and your end users will not be able to update or download the application.

You will still be able to access all your organization data and delete it if you wish to do so.

Here is a detailed list of what you can and cannot do after the trial period:

Feature	Status
New Releases	❌
New Assets	❌
New Applications	❌
New API Keys	❌
Updater Functionality	❌
Application Market Page	❌
DevTools Access	❌
Application Overview Page	Read only
Asset Download	Organization Members only
Member Management	✅
Billing	✅
Organization Deletion	✅

Billing

Admin only

You can only access the billing page and subscribe if you are an admin of the organization.

When you first access the billing page, you will be presented with an overview of available subscription plans.

To provide an estimated cost you can use our pricing calculator, which allows you to estimate the costs of your CrabNebula Cloud subscription based on your expected usage. At the bottom of the page you can select the amount of potential storage and downloads to get an individual cost approximation.

Clicking Subscribe now will take you to the next pages where you can enter your billing details, payment source and finally subscribe to a plan.

Billing Details

Here you will have to enter your Billing Details first. Ensure all mandatory fields are completed before saving them by clicking Update.

If you need to change your billing details at a later point, you can do so at any time by clicking on Edit next to your address.

Payment Source

Only after you have entered your billing details, you can proceed to provide your payment source.

Currently supported payment methods are:

• Credit Card
  • Visa
  • Mastercard
  • American Express
• PayPal
• Apple Pay

We are planning to add additional payment methods like Apple Pay in the near future.

Final confirmation

Confirming your payment details will not charge your payment method immediately. We will provide you with an overview of your subscription fee in the final step.

For credit cards you might have to complete a 3-D Secure verification process depending on your card issuer.

No credit card info stored

We do not store any credit card information on our servers and use a third party payment provider to handle all payment transactions.

Should you need to change your payment source, just select Edit next to the already existing payment particulars.

Subscription

In the last step and after you have entered your payment source, you can proceed to subscribe to CrabNebula Cloud.

You will be presented with an overview of your subscription and its price.

Metered Usage

Our plan includes storage and download allotments, and any excess is billed for at the end of the month.

Coupon Code

In the lower left corner below the subscription summary, you can add a coupon code received from our affiliate programs or at one of the conferences we attend. Once it is applied, we will deduct the value from the base price.

After checking the subscription details, hit Confirm to subscribe to the selected plan.

You will now be displayed your subscription details including your plan, its status and the next billing date.

Additionally, you can see current usage statistics for your plan. This includes the amount of storage and downloads you have used so far in the current billing period.

Cancel Subscription

If you are subscribed, you can cancel your subscription at any time by clicking on Cancel plan.

After Cancelling

You will still have access to the CrabNebula Cloud until the end of the current billing period which is displayed in the subscription details.

Should you want to resubscribe, you can do so at any time by clicking on Reactivate plan and your billing cycle will continue normally.

Invoices

At the bottom of the billing page, you will find a list of all your invoices including their date, ID, payment status and amount. You can download them as PDF by clicking on the button next to each invoice.